for models: Effective Pro, Euphoria Pro, Plenitude, Plethora, Mango, Mango Plus
Try these troubleshooting steps
Check on your socket first, make sure it is functioning. Make sure the power adapter is plugged in to the DC socket properly.
Try using the Battery Pack with your Breast Pump device. If the breast pump works with the Battery Pack, then there is a problem with your power adapter. Purchase a new power adapter by going to www.bellema-usa.com. If your Power Adapter is still under warranty, feel free to contact BelleMa Customer Service for a replacement.
After following the above steps and your unit still does not work, you may have a defective pump motor. Please call BelleMa Customer Service to be guided on how to purchase another motor or to ask for a Replacement/Exchange if your breast pump is still under warranty. BelleMa strives for 100% Customer Satisfaction, we will always be happy to serve your needs!
for models: Melon (XN-2203H2)
Try these troubleshooting steps
Check on your socket first, make sure it is functioning. Make sure the power adapter is plugged in to the DC socket properly.
Try using the Battery Pack with your Breast Pump device. If the breast pump works with the Battery Pack, then there is a problem with your power adapter. Purchase a new power adapter by going to www.bellema-usa.com. If your Power Adapter is still under warranty, feel free to contact BelleMa Customer Service for a replacement.
After following the above steps and your unit still does not work, you may have a defective pump motor. Please call BelleMa Customer Service to be guided on how to purchase another motor or to ask for a Replacement/Exchange if your breast pump is still under warranty. BelleMa strives for 100% Customer Satisfaction, we will always be happy to serve your needs!
